Returns / Right of withdrawal
We understand that from time to time you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances. Please note we can not accept any returned items without their original tags.
This returns policy applies to customers all our customer world wide.
This policy does not affect your statutory rights (such as your rights under the Consumer Rights Act 2015 and the Consumer Protection (Distance Selling) Regulations 2000) .
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
- We receive the returned product within 14 days following the date of delivery of the product
- The returned product is unused, in its original packaging, with any labels still attached,
- and otherwise in a condition enabling us to sell the product as new
The unwanted item must be retuned at the cost of the buyer. Once we have received the return we will refund you for the goods total paid, accordingly within 48 hours.
All goods should be returned to:
Rose Maye Décor Ltd.
21 Leas Close